Error: License ID unknown

After the license ID is entered in the Register, Update and Install dialog window New license ID field and the Next button is pressed, the Activation Failed message box with the error message 'License ID unknown' may appear on the screen (see Figure 1).


Figure 1. Activation failed dialog with error message "License ID unknown"

Cause

The license identifier is unknown.

Solution

Enter an available license ID or get a new one.

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